Tarification Transparente
Transparent Pricing
Clear pricing, no hidden fees. Calculate your budget in real time.
Tarification Transparente
Transparent Pricing
Clear pricing, no hidden fees. Calculate your budget in real time.
FR Customer Service
€8/h
- Native French-speaking agents
- Dedicated manager
- Daily reporting
- Real-time KPI platform
- Agent training included
- ISO 18295 audit offered
Le plus populaire
Bilingual Service
€9/h
- Native FR + EN agents
- Dedicated bilingual manager
- Real-time reporting
- Advanced KPI platform
- Agent training included
- Guaranteed contractual SLA
- ISO 18295 audit offered
Multilingual Premium
€11/h
- 5 languages available
- Senior dedicated manager
- Custom reporting
- Custom KPI dashboard
- Premium agent training
- Enhanced SLA 99.5%
- ISO 18295 audit offered
- CRM integration included
Simulateur de coût
Estimez votre budget
en temps réel
Ajustez le volume d'heures et la langue pour obtenir une estimation mensuelle instantanée. Sans engagement.
40h/sem
5h500h
* Excl. VAT. Minimum 3-month commitment. Setup fees waived for 6-month contracts.
Comparatif détaillé
| Fonctionnalité | Starter 8€/h | Bilingue 9€/h | Multilingue 11€/h |
|---|---|---|---|
| Agents francophones natifs | ✓ | ✓ | ✓ |
| Manager dédié | ✓ | ✓ | ✓ |
| Reporting hebdomadaire | ✓ | — | — |
| Reporting temps réel | — | ✓ | ✓ |
| SLA contractuel | 98% | 99% | 99.5% |
| Langues disponibles | 1 | 2 | 5 |
| Dashboard client | — | ✓ | ✓ |
| Intégration CRM avancée | — | ✓ | ✓ |
| Support prioritaire 24h | — | — | ✓ |
| Directeur de compte dédié | — | — | ✓ |
FAQ
Frequently asked questions
Everything you need to know about our service.
We can start in less than 15 days: 24h for the audit, 48h for the proposal, 5 days of agent training, then go live.
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Sans engagement
Réponse sous 24h
Certifié ISO 18295
Manager dédié