7 Sectors of Expertise
Deep industry knowledge for each sector, with tailored processes and KPIs.
Telecom
Subscription management, level 1-3 technical support, portability and customer retention.
Operators, MVNO, ISP
Banking & Insurance
GDPR and DDA compliance, claims management, subscription and after-sales service.
Banks, insurers, mutuals
Retail & E-Commerce
Order tracking, returns, exchanges and loyalty. Shopify, Magento, WooCommerce integration.
E-merchants, retailers
Energy & Utilities
Subscription, cancellation, contract management and technical support for energy suppliers.
Energy, water, gas suppliers
Public Sector
Citizen reception, administrative request management and user support.
Local authorities, administrations
Travel & Leisure
Bookings, modifications, cancellations and traveler assistance 24/7.
Agencies, hotels, airlines
Luxury & Premium
High-end customer relations, telephone concierge service and personalized VIP experience.
Luxury houses, jewelry, fashion
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